Privacy Policy
Smokeet - Your Trusted Source for Premium Vape Products
At Smokeet, we are dedicated to ensuring the privacy and security of your personal information. This Privacy Policy provides a comprehensive explanation of how we collect, use, protect, and manage your data when you visit our website, purchase our products, or interact with our services. By using Smokeet, you agree to the practices described in this policy. Please take a moment to read through the details to understand how we handle your information.
1. Information We Collect
We collect various types of information to provide you with a seamless shopping experience and to improve our services. This includes:
Personal Information: When you create an account, place an order, or contact us, we may collect details such as your name, email address, phone number, shipping address, billing address, and payment information.
Device and Usage Information: We automatically collect data about your device, browser, IP address, and browsing behavior on our website. This includes pages visited, products viewed, and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze website traffic. You can manage cookie settings through your browser.
Third-Party Information: If you interact with us through social media platforms or other third-party services, we may receive information from those platforms, such as your username or profile details.
2. How We Use Your Information
Your information is used to provide, improve, and personalize our services. Specifically, we use it for:
Order Processing: To process and fulfill your orders, including shipping and payment confirmation.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
Personalization: To tailor your shopping experience by recommending products, promotions, and content based on your preferences.
Marketing and Communication: To send you updates about new products, special offers, and newsletters (only with your consent).
Website Improvement: To analyze website performance, optimize functionality, and enhance user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.
3. How We Protect Your Information
We take your privacy seriously and implement robust security measures to safeguard your data:
Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting marketing activities.
Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
5. Your Rights and Choices
You have control over your personal information and can exercise the following rights:
Access and Update: You can access and update your account information at any time by logging into your Smokeet account.
Opt-Out of Marketing: You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
Cookies: You can manage or disable cookies through your browser settings, though this may affect your website experience.
Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Smokeet does not knowingly collect or solicit information from individuals under the age of 18 (or the legal smoking age in your jurisdiction). If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: [info@smokeet.com]
Thank you for trusting Smokeet with your privacy. We are committed to providing you with a safe and enjoyable shopping experience for all your vape product needs.